Your chauffeur will be waiting for you right outside the arrival terminal exit (immediately after luggage claim and customs clearance). He will be holding a prominent sign displaying your full name. If you do not spot him right away, our 24/7 WhatsApp dispatch connects you with your driver in seconds.
Yes, absolutely! We serve both Terminal 1 and Terminal 2 at Hurghada International Airport. Based on the flight number provided in your booking, our dispatch team tracks exactly which terminal you arrive at and positions your chauffeur accordingly.
Yes, every tour package includes convenient hotel lobby pickup and safe return transfer after the excursion at no extra charge.
We provide up to 60 minutes of complimentary waiting time from the moment your aircraft touches down. This allows ample time for passport control, tourist visa purchasing, and luggage collection. If baggage delivery is unusually slow, a brief WhatsApp text keeps your driver informed.
No worries at all! Our 24/7 operations team tracks every incoming flight live via international radar systems. Whether your flight arrives 30 minutes early or suffers multiple hours of delay, your chauffeur automatically adjusts his pickup schedule at zero additional charge.
Please inform us as soon as possible via WhatsApp or email with your updated flight number and arrival time. We will reschedule your private transfer to your new flight completely free of charge.
You do NOT need to provide any credit card details or make an advance deposit! You pay simply and securely in cash directly to your chauffeur upon arrival at your destination hotel.
You can pay in Euros (€), US Dollars ($), or Egyptian Pounds (EGP). Rates are calculated transparently at the official daily exchange rate, avoiding expensive airport exchange booth fees.
All our rates are guaranteed fixed prices per vehicle, not per person! There are no hidden fees, no late-night surcharges, and no extra charges for traffic congestion.
Tips are not included in the fixed fare and are left completely to your discretion. If you appreciate the driver's punctuality and luggage assistance, a small tip (customarily 2–5 EUR or equivalent in EGP) is warmly appreciated in Egypt.
Yes, 100% of our fleet consists of modern, clean, fully air-conditioned, and non-smoking vehicles. We provide: Comfort Sedans (1–3 passengers with up to 3 bags), Family Minivans (1–6 passengers with up to 6 suitcases), and Minibuses (up to 12 passengers) for groups and diving teams.
Yes! Family safety is our top priority. You can easily request clean, age-appropriate child safety seats or infant baby carriers when completing your booking.
Standard allowance is 1 suitcase and 1 carry-on piece per passenger. If you are travelling with oversized sports luggage (scuba dive gear, kiteboards, golf bags, strollers, or wheelchairs), simply select our spacious Minivan or Minibus and leave a quick note in the booking form.
We recommend booking at least 12 to 24 hours in advance to guarantee your preferred vehicle category. For same-day or last-minute arrivals, text our 24/7 WhatsApp dispatch directly and we will organize a car promptly.
Yes! You enjoy total flexibility: cancellations and schedule changes are 100% free of charge up to 6 hours before pickup. A quick text on WhatsApp or email with your booking number is all that is required.
Yes, definitely! Simply select "Round Trip" in our booking wizard. Your chauffeur will pick you up on departure day directly at your hotel reception. We recommend setting pickup 2.5 to 3 hours prior to your flight.
Yes! Right after submitting your reservation, your booking reference is shown on screen and a confirmation email is dispatched. Furthermore, our team can send driver and pickup details directly via WhatsApp.
We cover all resorts and hotels along the Red Sea coast: Hurghada City & Promenade (~10–15 mins), Sahl Hasheesh (~20–25 mins), Makadi Bay (~30–35 mins), El Gouna (~35–40 mins), Soma Bay & Safaga (~45–50 mins), Al Quseir & Port Ghalib (~1.5 to 2.5 hrs), and Marsa Alam (~3.5 to 4 hrs).
All bookings with Travelix Hurghada are strictly private, direct door-to-door transfers. The vehicle is reserved exclusively for you and your travel companions. No waiting for other tour passengers and no stops at other hotels!
Yes! We offer top-rated excursions across Hurghada and Egypt: island boat cruises to Orange Bay and Paradise Island, dolphin snorkeling trips, ATV quad desert safaris, as well as day tours to Luxor (Valley of the Kings, Karnak) and Cairo (Giza Pyramids & Sphinx).
Absolutely! We specialize in private VIP day trips (e.g. to Luxor or Cairo) in comfortable modern vehicles with private licensed Egyptologist guides speaking German or English. Contact our WhatsApp concierge to tailor your itinerary.
Our chauffeurs speak fluent English and understand key German travel terms. Furthermore, our 24/7 central customer dispatch provides instant multilingual support in German, English, and Arabic via WhatsApp.
Because all vehicles and journeys are monitored through our central operations office, we can trace forgotten items quickly. Simply message our WhatsApp dispatch with your booking reference – we will arrange prompt delivery back to your hotel.
Yes, absolutely! Just let your chauffeur know upon greeting or add a short note in your booking. A brief stop to purchase an affordable tourist data SIM card at the airport terminal or grab cold water is always available.
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